Refund policy

Made-to-order purchases**

Each product is made after you place your order. We do not accept voluntary returns or exchanges for choosing the wrong size or color, or for changing your mind, except where required by law. Please review the product's size guide carefully before ordering.

**Damaged, defective or incorrect items**

If your order arrives damaged, has a printing or manufacturing defect, or contains an item different from what you ordered, email karmainkclothing@gmail.com as soon as possible. Include your order number, a description of the issue and clear photos of the affected item.

Please report problems promptly and within 30 days of delivery so we can investigate with our fulfillment partner. Contacting us early gives us time to submit any required claim. This request does not shorten any rights or remedies you have under applicable law.

For a confirmed defect or fulfillment error, we will arrange an appropriate replacement or refund at no additional cost to you. Receiving a different size or color from the one you ordered is a fulfillment issue, not a wrong-size selection.

Please contact us before returning an item. We will tell you whether a return is needed and provide instructions. Do not send items to Printful or another address without our instructions.

**Order changes and cancellations**

Email us immediately if you need to change or cancel an order. We will check its production status and explain what is possible. Changes and cancellations cannot be guaranteed once production begins, except where required by law.

**Refunds**

We will notify you when a refund is approved and issue it to the original payment method where possible. Your bank or payment provider may take additional time to display the credit.

**Your rights**

This policy does not exclude or limit your rights under applicable consumer law.